Contact MerchantGuard™

Digital Educational Toolkits for Online Merchants

Primary: support@merchantguard.ai

Business Hours: Mon-Fri 9AM-5PM PT

Response Time: 24-48 hours on business days

Number: +1 (307) 381-3301

Service: Voicemail — callback within one working day

Hours: Mon-Fri 9AM-5PM PT

Service Level Agreement:

Email responses within 24-48 hours on business days. Phone voicemail callbacks within one working day. For urgent matters, email is fastest.

Business Information

Dunecrest Ventures Inc. DBA MerchantGuard
United States

Policy: 30-day money-back guarantee on all digital products

Process: Email support@merchantguard.ai with order details

Timeline: Refunds processed within 3-5 business days

Method: Instant digital download + email receipt

Format: PDFs, Excel templates, checklists

Note: No physical goods shipped • We do not store card data (SAQ-A)

Business Type: Digital Educational Services (B2B)

Service Boundaries: We do NOT provide consulting or financial services. Educational materials only.

Statement Descriptor: MERCHANTGUARD DIGITAL KIT