Refund Policy

Effective Jan 2025

7‑Day Satisfaction Guarantee

We refund for non‑delivery or technical issues reported within 7 days. Once a report is downloaded, refunds are not available.

How to Request

1. Email support@merchantguard.ai within 7 days.
2. Include Report ID and receipt.
3. Describe the issue; we respond within 24 hours.

Chargebacks

Please contact us first. Friendly‑fraud disputes will be contested with proof of delivery.