Request a Refund

Self-serve refunds for the $199 Complete Kit within our 7-day guarantee window

📋 Refund Policy Summary

  • $199 Complete Kit - Full refund within 7 days
  • $499 MATCH Emergency Kit - Non-refundable (not eligible for DIY refunds)
  • Refunds processed to original payment method within 5-10 business days
  • You'll keep access to downloaded materials for educational purposes

Find this in your Stripe receipt email or success page URL

📞 Need Help?

If you're having trouble with the self-serve refund or have questions:

  • Email us at support@merchantguard.ai
  • Include your checkout session ID and we'll help you directly
  • For $499 MATCH Emergency Kit refunds, please email us (not available via self-serve)

This self-serve refund system processes requests for educational materials only. Refunds are subject to our published refund policy and guarantee terms.