URGENT: First Chargeback

Don't Panic. You Have 72 Hours to Respond.

Follow this proven 3-step emergency plan used by 500+ merchants to successfully deflect their first chargeback. Free templates, response scripts, and immediate action items included.

Download Free PDF (8 pages)Get Your GuardScore™

💡 Pro tip: Download the PDF first, then run your GuardScore assessment while reading

What's Inside the Emergency Plan

Hour 0-2

Immediate Response

Document everything (emails, shipping, customer communications)
Pull transaction logs and fraud scores
Check if customer attempted to contact you

Hour 2-24

Build Your Case

Use our response template (Visa CE 3.0 compliant)
Gather compelling evidence (IP, device, shipping proof)
Identify reason code and defense strategy

Hour 24-72

Submit & Prevent

Submit response via your PSP dashboard
Set up RDR/CDRN alerts to prevent future disputes
Fix root cause (descriptor, shipping, fraud rules)

Why This Emergency Plan Works

✅ Proven Track Record

Used by 500+ merchants to successfully deflect their first chargeback. 73% win rate when following all steps within 72 hours.

⚡ Fast Implementation

Copy-paste templates mean you can submit a complete response in under 2 hours, even with zero prior experience.

🎯 Visa CE 3.0 Compliant

Response templates follow Visa's Compelling Evidence 3.0 framework, giving you the best chance of winning the dispute.

🛡️ Prevention Focus

Doesn't just help you win this chargeback—shows you how to prevent the next 10 through RDR, descriptors, and fraud rules.

Every Hour Counts. Download Now.

The sooner you respond, the better your chances. Download the free 8-page PDF and start your 72-hour action plan right now.

Download Emergency Plan (FREE)

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