Don't Panic. You Have 72 Hours to Respond.
Follow this proven 3-step emergency plan used by 500+ merchants to successfully deflect their first chargeback. Free templates, response scripts, and immediate action items included.
💡 Pro tip: Download the PDF first, then run your GuardScore assessment while reading
What's Inside the Emergency Plan
Hour 0-2
Immediate Response
- Document everything (emails, shipping, customer communications)
- Pull transaction logs and fraud scores
- Check if customer attempted to contact you
Hour 2-24
Build Your Case
- Use our response template (Visa CE 3.0 compliant)
- Gather compelling evidence (IP, device, shipping proof)
- Identify reason code and defense strategy
Hour 24-72
Submit & Prevent
- Submit response via your PSP dashboard
- Set up RDR/CDRN alerts to prevent future disputes
- Fix root cause (descriptor, shipping, fraud rules)
Why This Emergency Plan Works
✅ Proven Track Record
Used by 500+ merchants to successfully deflect their first chargeback. 73% win rate when following all steps within 72 hours.
⚡ Fast Implementation
Copy-paste templates mean you can submit a complete response in under 2 hours, even with zero prior experience.
🎯 Visa CE 3.0 Compliant
Response templates follow Visa's Compelling Evidence 3.0 framework, giving you the best chance of winning the dispute.
🛡️ Prevention Focus
Doesn't just help you win this chargeback: shows you how to prevent the next 10 through RDR, descriptors, and fraud rules.
Every Hour Counts. Download Now.
The sooner you respond, the better your chances. Download the free 8-page PDF and start your 72-hour action plan right now.
Download Emergency Plan (FREE)No email required • PDF downloads instantly • Works on all devices
