For Freeze Survivors

Survived a Processor Freeze? Turn It Into $1,188 in 5 Minutes

Payment processor freezes affect 38% of merchants annually, with $47K average revenue impact per incident. Freeze survivors who contribute anonymized freeze data help train AI prediction models that prevent future freezes for thousands of merchants. Recovery typically takes 48-72 hours with specialized second-chance processors, with 89% of merchants successfully resuming operations.

You're not alone. Help other merchants avoid what you went through—and get rewarded up to $1,188 for sharing your experience.

Time-Sensitive: Every day without processing costs merchants an average of $2,100 in lost revenue. Our partners can approve you in 48-72 hours.

143 merchants shared freeze data this month

38%
Of merchants face freezes annually
Visa VAMP Report 2024
$47K
Average freeze impact per merchant
Industry Analysis 2024
2,400+
Freeze survivors helped to recover
MerchantGuard Data

Real Freeze Survivors, Real Results

👤

Sarah M.

CBD Retailer, California

"Square froze $18K with zero warning. I found MerchantGuard, got matched with PaymentCloud, and was processing again in 3 days. Sharing my freeze data earned me $850 in credits. Incredible relief."

✓ 3-day recovery✓ $850 earned
👤

Marcus T.

Supplement Brand, Texas

"Stripe froze us at $200K/month volume—no explanation. MerchantGuard's data contribution took 8 minutes, earned me $1,188, and I was connected to a high-risk processor approved in 48 hours."

✓ 48hr approval✓ $1,188 earned

Why Share Your Freeze Experience?

Get Rewarded

Earn up to $1,188 in Premium credits and GuardPoints for sharing your anonymized freeze data. Payment based on completeness and data quality.

Help Other Merchants

Your experience helps train our AI models to predict and prevent freezes for thousands of other merchants. Every data point improves freeze prevention accuracy.

Improve Your GuardScore

Contributing data unlocks advanced features, improves your own risk assessment accuracy, and gives you priority access to new freeze prevention tools.

Join the Community

Connect with 2,400+ freeze survivors who understand what you went through. Access private forums, recovery strategies, and processor recommendations.

Share Your Freeze Experience

Your data is anonymized and helps improve freeze predictions for the entire merchant community. Takes just 5 minutes.

What you'll get:
  • Up to $1,188 in Premium credits based on data quality
  • Priority access to freeze prevention tools
  • Exclusive freeze survival strategies report
  • Connection to second-chance processors

By submitting, you agree to share anonymized freeze data. You can withdraw at any time. See our privacy policy.

Frequently Asked Questions

What happens to my funds when a payment processor freezes my account?

When a processor freezes your account, funds are typically held for 90-180 days while disputes resolve. According to card network guidelines, processors must document all disputes before releasing held funds. Merchants can expedite release by providing comprehensive transaction documentation and compliance evidence. Working with a merchant advocate can reduce this timeline to 30-60 days.

How long does it take to recover from a payment processor freeze?

Recovery timeline varies: 48-72 hours to secure a new processor with specialized high-risk partners, 7-14 days for frozen funds release with proper documentation, and 30-60 days for full account restoration. 89% of merchants using second-chance processors successfully resume operations within 2 weeks. MerchantGuard connects you with processors who specialize in freeze recoveries.

Can I get approved for a new payment processor after a freeze?

Yes. Second-chance payment processors specialize in merchants with account freeze histories. Approval rates are 78-85% when working with specialized partners. Key factors for approval: demonstrating compliance fixes, providing freeze documentation, and showing stable chargeback reduction strategies. Processors like Durango, PaymentCloud, and other high-risk-friendly acquirers understand your situation.

Why should I share my freeze experience data?

Sharing anonymized freeze data helps train AI models that predict and prevent freezes for thousands of other merchants. You earn up to $1,188 in Premium credits based on data quality and completeness. Your experience contributes to the merchant community's collective knowledge and improves freeze prevention tools for everyone. Data is fully anonymized and you can withdraw consent at any time.

What information do I need to provide about my freeze?

We collect anonymized data including: freeze date and duration, processor name, stated reason for freeze, your business type and monthly volume, chargeback ratio at time of freeze, and steps you took to recover. Personal identifying information is removed. You'll receive a secure link within 24 hours to complete the data contribution form at your own pace.

How do I find a backup payment processor after a freeze?

MerchantGuard partners with processors who specialize in freeze recoveries and second-chance accounts. These processors understand your situation and offer fair terms. Typical approval timeline is 48-72 hours with processors like Durango, PaymentCloud, and other high-risk specialists. We earn a referral commission when you connect (disclosed transparently) which helps us keep MerchantGuard free for merchants under $10K/month volume.

Need a Backup Payment Processor?

We partner with high-risk friendly processors who understand freeze survivors. Get connected today with 48-72 hour approval.

High-Risk Friendly

Accept freeze survivors

78-85% approval

Fast Approval

Get approved quickly

48-72 hours

Competitive Rates

Fair pricing for your industry

Transparent fees

Full Transparency: We earn a referral commission when you connect with our partners. This helps us keep MerchantGuard free for merchants under $10K/month. Learn more about our transparent partner model.

Content powered by merchant data intelligence and verified sources.

Statistics sourced from Visa Risk Management, industry reports, and MerchantGuard anonymized merchant data. Last updated: October 26, 2025.

Turn Your Worst Experience into Value

Your freeze story can help thousands of merchants avoid the same fate—and you get rewarded up to $1,188 for sharing it.